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General information

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Season Ski Pass

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Stolen or lost pass

In case of loss or theft of your season pass, the first thing you need to do is contact the season pass’ customer service department via the web form so they can block the pass and avoid possible fraudulent use. Next, you need to go to one of the resort’s authorized ticket offices, so we can issue a duplicate pass, on payment of card issuance and administration fee of € 20, and so you can continue skiing. You will find step-by-step instructions in section 1) of the resort’s internal regulations.

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